FREE SHIPPING ON ALL ORDERS OVER $250!

FAQ

Orders are shipped Monday through Friday, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following week.

Orders are sent within 3 working days after payment confirmation. Typically, orders take between 3-5 working days depending on the delivery address.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control. These interruptions include, but are not limited to, delays caused by the transportation system, shipping carrier or processing of cardholder’s credit/debit card.

Continental United States.

$5.95 to any single address.

Our cancellation policy allows you to cancel your order with us:

  1. Before the Products are shipped to you; or
  2. Within 7 working days of receiving the Products.

We accept MasterCard, Visa,  and American Express.

It is not mandatory to register. However, if you choose to we will retain your contact details, which will be retrieved when you login on your next visit. Please note that due to security reasons, we will not retain your card details.

For missing or wrongly shipped items, please contact us at info@luxhhi.com and quote your order number. Our customer service is open from Monday to Friday, 9am to 5.30pm. We will reply to your query within 2 working days and we will advise you on what to do next.